Billing & Payment Information

It is the customer’s responsibility to assure that payments are received in a timely manner. Customers may choose from one of the options listed below. Please contact the Customer Service Department if you have any questions at (909) 595-7554 or cservice@walnutvalleywater.gov.

Bills for service are due and payable upon presentation and become past due twenty (20) days from the date of the bill. Partial payments are not authorized unless prior approval has been received from the District.

Payment Options

Ways to Pay

My Account – Online Portal

Register for a “My Account” customer portal account to manage all monthly payments, AutoPay, and paperless billing.

AutoPay Signup

Customers can now pay water bills automatically by authorizing WVWD to deduct the payment directly from their selected payment on a pre-selected date following receipt of their monthly bill statement.

To participate in AutoPay, log into the “My Account” portal and select “sign up” for AutoPay on your dashboard.

If you do not have a “My Account” with WVWD, register today!

One-Time Bill Payment

You can make an online one-time bill payment without accessing “My Account” by using your MasterCard, Visa, Discover, debit card, or bank account. This service is FREE.

Pay By Phone

You can also pay by simply dialing toll free 1(888) 736-2813 to call a secure automated telephone payment system.

PAY IN PERSON

Customers may pay their bill in person at the District office during normal working hours or, after hours by depositing the payment in the water bill payment drop box located in front of the District office.

MAIL Payment

Customers may mail their payment to the District lockbox.

Pay Online
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Billing Inquiries