Billing Process

Meter Reading

Meters will be read at monthly intervals for the preparation of periodic bills and as required for the preparation of opening bills, closing bills, and special bills. Each meter on a customer’s premises will normally be billed separately.

The water meter registers water consumption in units of hundred cubic feet (CCF). One unit is equivalent to 750 gallons of water.

Learn how to Read Your Meter!

Billing Frequency

Bills for service will be prepared on a monthly basis for each customer, unless otherwise provided for in the rate schedules.

Reading Your Water Bill

Bills for metered service will show the meter reading for the current and previous meter reading period. The bill will contain the following information: service location, water consumption, days of service, meter readings, rate breakdown, water service charges, and due date.

Payment Due Date

Bills for service are due and payable upon presentation and become overdue twenty (20) days from the date of the invoice. Going on vacation?

Payment Location

It is the customer’s responsibility to assure that payments are received in a timely manner. Customers may mail their payment to the District office. Alternatively, customers may pay their bill in person at the District office during normal working hours or, after hours, deposit the payment in the water bill payment drop box located in front of the District office.

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WALNUT VALLEY
WATER DISTRICT

271 S. Brea Canyon Road
Walnut, California 91789
(909) 595-1268    
(626) 964-6551
Monday-Thursday 7am-5pm
Friday 7am - 4pm

QUICK LINKS

SPECIAL NOTICES

The next WVWD Board Meeting will be held on April 17, 2017.
at 5:00 p.m.

Stage 1 Mandatory
Water Conservation Measures

DROUGHT UPDATE

Conservation
Press Release