Start or Stop Water Service

Establish Service Online

To establish water service, please select the appropriate link below to complete the Service Application. 

  • All applications received before 5:00 p.m. Monday - Thursday and 4:00 p.m. Friday will be processed the next business day after your application has been received and approved. 
  • The soonest date to start service is the next business day.
  • Services cannot be started on weekends or District holidays.
  • The start service date requested cannot exceed over 2 weeks from today's date.

If you have any questions please contact the Customer Service Department at (909) 595-7554 or by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Owner/Tenant Affidavit

The Owner/Tenant Affidavit is required to complete the application process for all residential renters/lease. The Owner/Tenant Affidavit must be completed within 2 weeks from the date of service established.

Establish Service In-Person

Service can also be established in person, at our Customer Service Department. The Customer Service Department is open:

  • Monday through Thursday 7:00 a.m. – 5:00 p.m., and
  • Friday, 7:00 a.m. – 4:00 p.m.

Required documents to sign up for service:

  • Proof of Ownership for Owners (escrow document, closing statement, grant deed, etc.)
  • Lease Agreement for Tenants
  • Property Management Agreement for Property Managers/Agents/Realtors
  • Valid photo identification (driver's license, passport, government issued ID, etc.)
  • Social Security Number

Charges due when signing up for service:

  • $30.00 Administrative fee
  • Deposit is determined based on the applicant's creditworthiness 

In our office we only accept cash, check, or money order as forms of payment.

The District’s office is located at: 271 S. Brea Canyon Road Walnut, California 91789

For more information, contact the Walnut Valley Water District at 909-595-7554 or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Turn Service Off-Stop Service

To stop service and close your account, please select the link below to complete the Stop Service Request.

  • All applications received before 5:00 p.m. Monday - Thursday and 4:00 p.m. Friday will be processed the next business day after your application has been received and approved.
  • The soonest date to start service is the next business day.
  • The stop service date requested cannot exceed over 2 weeks from today's date.

You may also stop service by contacting the Customer Service Department at 909-595-7554.

newdistrict

WALNUT VALLEY
WATER DISTRICT

271 S. Brea Canyon Road
Walnut, California 91789
     (909) 595-1268    
(909) 595-7554
Monday-Thursday 7am-5pm
Friday 7am - 4pm

QUICK LINKS

SPECIAL NOTICES

The next WVWD Special Board Meeting will be held on October 18, 2018
at 4:00 p.m. 

Stage 1 Mandatory
Water Conservation Measures

WATER SUPPLY UPDATE