Account Information

Information via Mail
Water service bills are typically mailed to customers once a month. Bills for service are due and payable upon presentation and become overdue twenty (20) days from the date of the invoice.

Information via Phone
Up-to-date water account information is available 365 days a year, 24 hours a day, via the District's automated telephone system. To access the system call (909) 595-7554, press option 4, and then simply follow the instructions. Please remember that you need to know your account number and your personal identification number (PIN) for automated account access. You can find your PIN on the lower portion of your billing statement or you can contact the District's Customer Service Department.

Questions? Contact Us
District staff are ready to answer your questions, and can solve any water billing problems, Monday though Thursday, 8 a.m. - 5:00 p.m. and Friday, 8 a.m. - 4 p.m. For assistance, please contact us at (909) 595-7554 or (626) 964-6551.